Privacy Policy

Privacy Policy

Introduction

Welcome to https://elderly-care-alamo-heights-texas.primarycareaid.com (hereinafter referred to as ‘Elderly Care Alamo Heights Texas’, ‘our’, ‘us’, or ‘we’). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy explains our data handling practices, ensuring transparency and compliance with global privacy laws.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://elderly-care-alamo-heights-texas.primarycareaid.com
  • All applications, services, and products offered by us
  • User interactions through accounts, subscriptions, or feedback forms
  • Communications initiated or received from our team, including emails, calls, and text messages

Please note that this policy does not extend to third-party platforms, applications, or services accessed through links on our site. These external entities have their own privacy policies, and we encourage users to review them.

Processing Activities

This Privacy Policy guides how we handle your personal data when:

  1. You register and use our applications or services as an authorized user.
  2. You visit our website, including any linked pages, ensuring you are aware of this policy before proceeding.
  3. We communicate with you via email, phone, or text messages for newsletters, updates, or customer support purposes.

Personal Data Collection

We collect various categories of personal data to enhance your experience and provide tailored services:

  • Account Information: Details required to create and manage user accounts, including names, usernames, and passwords.
  • Payment Information: Data needed for processing transactions, such as credit/debit card numbers, expiration dates, and billing addresses.
  • Financial Information: Records of your financial dealings with us, including payment history and account balances (if applicable).
  • Purchase Information: Details about products or services you’ve purchased from us, including quantities, dates, and prices.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses and device IDs, for technical support and analytics.
  • Location Data: Geographic coordinates captured when you use our location-based services or when we process data originating from your region.
  • Feedback: Comments, reviews, and responses provided by users to improve our products and services.
  • Social Media Information: Publicly accessible data from social media platforms when users choose to connect their accounts with us for streamlined access.
  • Product Information: Details about the products you browse or purchase on our site, including preferences and customization options.

We obtain this data through direct user input, automated tracking technologies (like cookies), and third-party providers who assist in data collection and processing.

Cookies

We use cookies to enhance your browsing experience and for analytical purposes:

  • Strictly Necessary Cookies: Essential for navigating our website and using its core functionality.
  • Preference Cookies: Remember user preferences, language settings, and customization choices.
  • Analytics Cookies: Track site usage, measure performance, and gain insights to improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer period is required or permitted by law. After this period, we will securely delete or anonymize your data, ensuring its no longer identifiable to you.

Security Measures

Elderly Care Alamo Heights Texas implements robust security measures to safeguard personal data:

  • We employ encryption for secure data transmission and storage.
  • Our third-party processors adhere to strict security standards to protect data.
  • Regular security audits and updates are conducted to identify and mitigate potential risks.

Children’s Privacy

We do not intentionally collect or store personal data from children under the age of 18. If we learn that we have collected such information, we will take steps to delete it promptly.

Your Rights

Depending on your jurisdiction, you may have various rights regarding your personal data:

  • Access and rectification: You can request access to the personal data we hold about you and ask for corrections if inaccurate.
  • Erasure (right to be forgotten): In certain circumstances, you can request the deletion of your data.
  • Restriction or object: You may limit our processing of your data or object to specific uses.
  • Data portability: You have the right to receive a copy of your data in a structured format.
  • Withdrawal of consent: You can withdraw your consent for data processing at any time without affecting the lawfulness of prior processing based on consent.
  • Non-discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise these rights or have questions about our data practices, please reach out to our Privacy Team via email at [email protected] or by post to the address provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be effective upon posting on our website, and we encourage users to review it periodically for changes.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or feedback, please contact us:

We appreciate your trust in our data handling practices, and we are committed to protecting your privacy throughout your interaction with Elderly Care Alamo Heights Texas.